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Customer Service Medigo

Responsibilities:

1. Menerima setiap pertanyaan dan pendaftaran konsumen dengan tepat dan akurat melalui semua jalur komunikasi yang dimiliki perusahaan seperti chat, telpon, sosial media dan lain lain
2. Merespon pertanyaan konsumen spesifik...
Responsibilities:

1. Menerima setiap pertanyaan dan pendaftaran konsumen dengan tepat dan akurat melalui semua jalur komunikasi yang dimiliki perusahaan seperti chat, telpon, sosial media dan lain lain
2. Merespon pertanyaan konsumen spesifik pada keluhan medis sehingga dapat memberikan solusi dan mengarahkan pada layanan yang sesuai

Key Duties:
1.Menerima pendaftar konsumen untuk produk layanan Klinik Pintar IDI melalui jalur komunikasi yang telah ditentukan (Message Birds/WA, Telp dan lainnya)
2. Memberikan informasi akurat kepada konsumen terkait semua produk layanan yang dimiliki Klinik Pintar IDI
3. Merespon setiap keluhan dan memberikan solusi terbaik kepada konsumen untuk mencapai customer satisfaction
4. Melaporkan kendala atau masukan dari konsumen baik mengenai platform maupun produk layanan kepada team internal terkait agar dilakukan identifikasi dan perbaikan terkait keluhan dan masukan yang disampaikan
5. Menginformasikan kepada konsumen tentang fitur & produk layanan baru yang dimiliki oleh Klinik Pintar IDI
6. Selalu update dengan isu internal terkait perkembangan produk layanan
7. Follow up konsumen untuk memastikan kendala yang dialami telah selesai
8. Memonitor komplain konsumen di sosial media dan menjangkau konsumen tersebut agar mendapatkan solusi atas komplainnya

Requirement & Qualifications:
1. Lulusan sarjana (S1) atau Diploma (D3) Jurusan Keperawatan/Kebidanan/Jurusan lain yang relevan
2. Berpengalaman sebagai customer service di klinik atau rumah sakit lebih disukai
3. Pengalaman bekerja di klinik sebagai perawat atau bidan
4. Dapat menggunakan software & hardware untuk kebutuhan customer service dengan baik (Telp, WA, sosial media, dll)
5. Memahami bagaimana cara kerja customer relationship management
6. Kemampuan komunikasi yang baik dan kemampuan menyelesaikan masalah (Problem Solving)
7. Kemampuan multitasking dalam pekerjaan

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Head of HR

All we need is a passionate and professional Human Resources Head.
All we need is a passionate and professional Human Resources Head.

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Paramedic Home Service (Mitra Klinik Pintar)

Responsibilities:
1. Primary responsible for delivering Klinik Pintar home service treatment included but not limited to Medical test, Vaccine, Consultation and etc.
2. Responsible to coordinating with Care Coordinator related to home service
3....
Responsibilities:
1. Primary responsible for delivering Klinik Pintar home service treatment included but not limited to Medical test, Vaccine, Consultation and etc.
2. Responsible to coordinating with Care Coordinator related to home service
3. Handle with care and regularly maintenance all company assets related to home service

Key Duties:
1. Traveling to patients homes and deliver their care plans according to Patients need
2. Give standard treatment to the patient such as but not limited to assessment patient condition, vital sign (blood pressure, weight & height measure, etc.) 
3. Provide & report medical condition and history patient to electronic medical record
4. Listening to the concerns of family members and answering their questions
Work together with other PHS to meet home service needs
5. Educating caregivers and family on the aftercare or ongoing care of the patient.
Reporting Pre & Post services to care coordinator
6. Report to Supervisor every update and issue related to home service

Requirement & Qualifications:
1. Male/ Female 
2. Nursing and Midwifery graduate
Have an Active Registration Certificate (STR)
3. Have a private vehicle (motorbike) & driving license (SIM C)
4. Have active health insurance in the form BPJS Kesehatan & BPJS Ketenagakerjaan
5. Strong Interpersonal & Communication skills

Benefit :
Rp. 200.000/Month Partnership fees plus Medical Treatment incentive base on number of service

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Project Manager Isoman

You are a doctor?
have good understanding in project and passionate to lead a team?
if yes, you are that we need. just apply
You are a doctor?
have good understanding in project and passionate to lead a team?
if yes, you are that we need. just apply

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Talent Acquisitions

We need a person who passionate in talent, bring and build great talent. Understanding in hiring matrics. Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods. If its you, you are person that we...
We need a person who passionate in talent, bring and build great talent. Understanding in hiring matrics. Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods. If its you, you are person that we want. come join us